Terms of service
Welcome to Shelf Guardians. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
Throughout the site, the terms "we," "us," "our," and "Shelf Guardians" refer to the owner and operator of this website.
By visiting our website or purchasing from us, you engage in our "Service" and agree to be bound by these Terms, including any additional policies referenced herein.
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon posting on this page. Your continued use of the website constitutes acceptance of any changes.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old, or you have permission from a parent or legal guardian.
- All information you provide is accurate and complete.
- You will not use our website for any unlawful purpose.
3. Products
We strive to display our products as accurately as possible.
However:
- Product colors may vary depending on your screen settings.
- Slight differences in finish, texture, or appearance may occur due to manufacturing processes.
- Product dimensions are approximate.
Such variations do not constitute product defects.
4. Pricing
All prices displayed on our website are shown in the selected currency.
We reserve the right to:
- Modify prices without prior notice.
- Correct pricing errors.
- Cancel orders affected by obvious pricing mistakes.
If your order is cancelled due to a pricing error, you will receive a full refund.
5. Orders
After placing an order, you will receive an order confirmation email.
This confirmation does not constitute acceptance of your order.
We reserve the right to refuse or cancel any order for reasons including, but not limited to:
- Suspected fraud
- Unauthorized transactions
- Incorrect pricing
- Product availability
- Violation of these Terms
If payment has already been received, any cancelled order will be refunded.
6. Payment
We accept secure payment methods available during checkout.
All payments are processed through trusted third-party payment providers.
Shelf Guardians does not store your full payment card information.
If a payment is declined, we are not responsible for delays caused by your payment provider or bank.
7. Shipping
Shipping times shown on our website are estimates only.
While we work hard to ensure timely delivery, we are not responsible for delays caused by:
- Shipping carriers
- Customs authorities
- Weather conditions
- Public holidays
- Natural disasters
- Other events beyond our reasonable control
Please refer to our Shipping Policy for more information.
8. Returns & Refunds
Returns and refunds are governed by our Refund Policy.
Customers are encouraged to review that policy before making a purchase.
Nothing in these Terms limits any mandatory consumer rights under applicable law.
9. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Product images
- Product descriptions
- Graphics
- Videos
- Icons
- Website design
- Branding
- Text
is the exclusive property of Shelf Guardians or its licensors.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes.
- Attempt to interfere with the website's security or functionality.
- Upload malicious software or harmful code.
- Copy or exploit website content without permission.
- Use automated systems to access the website without authorization.
Violation of these Terms may result in termination of access.
11. Product Use
Our products are intended for decorative purposes.
Customers are responsible for using products safely and according to any instructions provided.
Shelf Guardians is not responsible for damage resulting from misuse, improper installation, modification, or use inconsistent with the intended purpose.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Shelf Guardians shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to:
- Use of our website
- Purchase or use of our products
- Shipping delays
- Website interruptions
- Loss of profits or data
Where liability cannot legally be excluded, our liability will be limited to the amount paid for the relevant order.
Nothing in these Terms excludes or limits liability where such exclusion is prohibited by law.
13. Disclaimer
All information provided on this website is offered on an "as is" and "as available" basis.
We make no guarantees that:
- The website will operate without interruption.
- The website will always be error-free.
- All information will remain accurate at all times.
We reserve the right to update or remove content without notice.
14. Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment processors and shipping providers.
We are not responsible for the content, privacy practices, or services of third parties.
Your interactions with third-party services are governed by their respective terms and policies.
15. Force Majeure
Shelf Guardians shall not be held responsible for delays or failure to perform obligations resulting from circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Pandemics
- Government actions
- Labor disputes
- Internet outages
- Carrier disruptions
- War or civil unrest
16. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws governing the operation of our business and the markets in which we provide our services.
Nothing in these Terms limits any mandatory consumer rights provided under applicable law.
17. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Shelf Guardians
Email: support@shelfguardians.com
Business Hours: Monday – Friday